Help Hub

Help Hub

Guides, tips, and support to help you buy, sell, and re-lens frames on Squinted.

Selling & Dispatch

Guides and checklists for creating listings, sizing frames, and shipping orders.

How to Sell

Step-by-step advice on listing your glasses, pricing, and direct bank payouts.

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Listing Photo Checklist

How to capture clear, well-lit photos for AI screening and fast sales.

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Condition Guide

Standardized condition categories to help buyers understand your frame's lifecycle.

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Frame Measurements

Where to locate frame dimensions (lens width, bridge, temple) and why they matter.

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How to Ship

Best practices for safely packing spectacle frames and sending with UK courier labels.

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Buying Pre-Owned Frames

Information on how to buy, prescription safety, compatibility, and fitting new lenses.

Buy Used Prescription Glasses & Designer Frames

Learn how to save on authentic pre-owned frames and sunglasses on the UK’s circular eyewear marketplace.

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How to Reglaze Second-Hand Glasses & Replace Lenses

Learn how prescription compatibility, optician reglazing, and frame safety work on Squinted.

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Trust, Safety & Support

Authenticity checks, community policies, and buyer/seller protections.

Authenticity

Tips and verification watchouts to confirm your designer frames are genuine.

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Squinted Community Guidelines

House rules and standards for buying, selling, and communicating safely.

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Raising Issues

How to report problem orders, shipping delays, or "not as described" items.

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Have questions about our policies or need support? Reach out anytime at [email protected].